Up Above, they know better….
We can never force ourselves to change. We can only change if we are changed from Above. If we are not granted new attributes from Above, nothing will help; not my words and not your will. Therefore, all we need do is make an effort. The change will come from Above, but it may not be as we would want it to be, but quite the contrary. Up Above, they know better…..
Rav Michael Laitman PhD
The Kabbalah Experience 
Page 150
“…they know better…” Who is they? Is “they” G-d? why plural?
This refers to those who have crossed the Machsom; the barrier that separates us from the spiritual worlds.